Technical Deep Dive

How does AI deliver a perfect cross-language phone call?

From accepting your command to ending the call, every step is backed by purpose-built mechanisms to ensure results.

Task State Machine: every step is traceable

BukAI tasks follow a strict state flow, keeping you informed at all times — no more anxiety over "where did my task go?"

Pending

Task submitted, waiting for resource scheduling.

Validating

System is checking task information completeness.

Queued

AI agent is ready, waiting to connect the call.

In Call

AI is conducting a real-time voice call with the other party.

Info Required

Missing key data (e.g. membership number) — please fill in and retry.

Completed

Task succeeded — results saved to your history.

Failed

Call failed — reason report attached.

Three Core Capabilities

Low-Latency Connection

Built on LiveKit's global real-time media infrastructure with real SIP PSTN networks — from task trigger to call connection typically within 3 seconds.

High-Intelligence Dialogue

A Gemini Live-powered conversation engine that understands interruptions, follow-ups, and vague expressions — naturally handling all uncertainties in real calls.

Strict Task Boundaries

To prevent telecom fraud and other misuse, BukAI uses an enumerated task-type system. Each type has a clearly defined scope — the system will not execute instructions beyond those boundaries.